iCookMagic is partner-first: our packs are sold and fulfilled through certified Magic Partners near you. That is what lets us deliver fresh and keep the price honest. Here is exactly how, when and where your order reaches you.
1. Where we deliver
We currently deliver to [list serviceable cities / pincodes, or "select pincodes across India"]. Enter your pincode at checkout to confirm before you pay. If we cannot yet reach you, we will say so at that point rather than take your money.
2. When your order is dispatched
- Order cut-off: [e.g. orders placed before 2:00 PM IST are processed the same day].
- Dispatch: within [e.g. 1–2 business days] of confirmation.
- We do not dispatch on [e.g. Sundays and public holidays].
- Pre-book items are dispatched on [pre-book dispatch rule].
3. How long delivery takes
| Zone | Estimated delivery | Charge |
|---|---|---|
| [Mumbai / local] | [e.g. 1–2 days] | [₹ charge or free] |
| [Rest of Maharashtra] | [e.g. 2–4 days] | [₹ charge] |
| [Rest of India] | [e.g. 4–7 days] | [₹ charge] |
Free delivery on orders above [₹ threshold, or delete if none]. All charges are shown before you pay — there is nothing added at the door.
These timelines are good-faith estimates from the day of dispatch, not guarantees. Weather, courier backlogs, local restrictions and events outside our control can delay a parcel. We will tell you if that happens.
4. Tracking
You will receive a tracking link by [email / SMS / WhatsApp — state which] once your order is dispatched. You can also see the status of any order in [your account page — once accounts are live] or by writing to hello@icookmagic.com.
5. Getting your address right
A wrong or incomplete address is the single most common reason a food parcel fails. Please include your flat/house number, building, landmark and a working phone number. If a parcel comes back to us because the address was wrong or nobody was reachable after [number of attempts] attempts, our Cancellation & Refund Policy explains what happens next.
6. Food in transit
Our packs are sealed and shipped in packaging chosen to protect them in Indian conditions. On delivery, please check the outer carton before you accept it. If it is visibly crushed, wet or tampered with, refuse the parcel and tell us the same day — we will replace it free. If you have already accepted it and then find a problem, our Refund Policy covers you.
7. International
[state whether you ship outside India; if not: "We do not currently ship outside India."]
8. Questions
Write to hello@icookmagic.com or call +91 98207 90066 with your order number and we will find your parcel.
