Help and support
Search common questions, or tell us about a problem. Every request gets a reference number.
Common questions
Tell us about a problem
We acknowledge within 24 hours and resolve within 7 days.
Check a request
Escalation and grievance
- Grievance officer
- grievance officer name
- Grievance phone
- support phone for grievances
- hello@icookmagic.com
- Hours
- support hours
- Policy
- Grievance policy
There is no live chat agent. A person answers each request; nothing is marked solved without a reason.