At iCook Magic, we aim to ensure that your orders are delivered promptly, safely, and in perfect condition. Our shipping policy outlines the timeframes, methods, and conditions under which your products will be shipped.
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. In rare cases where order processing is delayed, customers will be notified via email.
We partner with trusted courier services to provide delivery across India. Shipping charges and estimated delivery timelines are displayed during checkout. Free shipping may be available on select products or during promotional offers.
Delivery times vary depending on the destination. For metropolitan cities, delivery usually takes 3–5 working days. Remote areas may take up to 7–10 working days. Delays due to weather, natural disasters, or courier-related issues are beyond our control.
Once your order is shipped, you will receive an email with the tracking number and courier details. You can use this information to track your shipment online.
In the event of any delivery issues, please contact our customer support team immediately. We will liaise with the courier partner to resolve the matter at the earliest.
Need help? Reach out to us at:
Email: info@icookmagic.com
Address: MHADA, Andheri (West), Mumbai – 400053