Your satisfaction is our top priority at iCook Magic. If you are not completely happy with your purchase, our Returns & Refund Policy provides a simple process to ensure your concerns are addressed promptly.
Products can be returned only if they are defective, damaged, or incorrectly delivered. Returns must be initiated within 7 days of receiving your order. The product must be unused, in its original packaging, and accompanied by proof of purchase.
To start a return request, email us at info@icookmagic.com with your order number, product details, and the reason for return. Once verified, our team will share step-by-step instructions for returning the item.
Once we receive and inspect the returned product, we will process your refund within 5–7 business days. Refunds will be credited to the original payment method used for purchase.
If the return is due to our error (e.g., wrong or damaged product), we will cover the shipping cost. For all other reasons, customers will be responsible for the return shipping charges.
Due to hygiene and safety reasons, certain perishable products are not eligible for returns unless they arrive damaged or defective.
Need help? Reach out to us at:
Email: info@icookmagic.com
Address: MHADA, Andheri (West), Mumbai – 400053